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Most popular FAQs

Select any of the articles in the grey box to quickly read answers to questions that customers ask frequently...

     

Most Popular FAQs

Select any of the articles in the grey box to quickly read answers to questions that customers ask frequently...

 

Pay as you go

 

Home & Broadband

 

Business

 

TV

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Get help and support with phones, devices and modems

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Please select the brand of your phone, device or modem

Do you want to unlock your phone? Request your NAC unlock code here

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Help with your Bill pay plan

 

Our RED Extra plans include lots of calls, texts and data as well as your choice of Sky Sports Mobile TV or Spotify Premium.

 

Once you're signed up, you'll receive an SMS to activate your Sky Sports Mobile TV or Spotify Premium subscription.

 

See our RED Extra plans

Learn more about the new EU Roaming rates

See how the new roaming rates affect your travel plans.

Roaming rates
 

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Experiencing a network coverage or connectivity issue? Our specially trained Network Crew are here to help.

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