It's easy to transfer the ownership of your phone. The account will be successfully transferred once the below downloadable form is fully completed by the existing Vodafone customer and the new customer.
Download the application form
To ensure we process your request quickly and efficiently we advise customer to download the application form (PDF, 404 Kb) and scan it to the below address.
Email us the application form
Business Customers please use - Businesstransfers.email@example.com (Please quote Transfer of ownership in the subject bar)
Personal customers please use - Emailsupport.firstname.lastname@example.org (Please quote transfer of ownership in the subject bar)
Things to note
Please note that direct Debit is a mandatory requirement and must be filled out by the new customer in order for the transfer to be completed and there is no carry over of unused inclusive minutes or texts.
For legacy tariffs that are no longer available you will be required to select a new tariff.
For further information, full details on all our post pay tariffs can be found here and details of all our add ons can be found here.