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Excess charge policy

For all first claims within a year you'll find the excess charge listed with the insurance plan. Excess charges for your second claim in one year are:

  • €75 excess charge for Stay Mobile Standard and Damage Only
  • €125 excess charge for Stay Mobile Extra

What's not covered

Damage arising out of manufacturing defect.

Theft, loss or damage:

  • as a result of an unattended, unlocked vehicle
  • when the registered SIM card is not in the phone
  • of equipment left unattended in a public place
  • of equipment not reported to Vodafone within 7 days of discovery
  • as a result of an attempted theft of malicious damage not reported to an Garda Síochána as soon as reasonably practical

Other things you should know

  • To keep your premium low, we will take action to identify fraudulent claims
  • Excess charges will apply to all successful claims
  • If you change your mind, you have 14 days from taking out insurance to cancel your policy without charge, as long as you haven't made a claim. The period of insurance is one calendar month.

All content in this material is for general information purposes only. It does not constitute personal advice or a recommendation to any individual or business of any product or service. Please refer to the policy documentation issued for full terms and conditions of coverage. Policies are underwritten by Chubb European Group. Chubb European Group Limited trading as Chubb, Chubb Bermuda International and Combined Insurance, is authorised and regulated by the Prudential Regulation Authority in the United Kingdom and is regulated by the Central Bank of Ireland for conduct of business rules. Registered in Ireland No. 904967 at 5 George's Dock, Dublin 1. Chubb European Group Limited (company number 1112892) is registered in England and Wales with registered offices at 100 Leadenhall Street, London EC3A 3BP