Jump to content

Need to activate your SIM card?

Choose your customer type below, Pay as you go or Bill pay.

Activate your Pay as you go sim

Activate your Pay as you go sim

Our Pay as you go agents are here to activate your SIM.

You will need your new sim card number to complete this task.

Available8am - 10pm, 7 days a week.

Let's Chat

Activate your Bill pay sim

Activate your Bill pay sim

As a Bill pay customer you have two ways to activate your SIM card.

1. Dial 1907

If you're a Bill pay customer, you can activate your own SIM card by dialling 1907 from another phone and follow these steps. You will need your new sim card number and Self Service PIN to complete this task.

  1. Choose Option 1 for Mobile Services.
  2. Choose Option 3 for SIM Activation.
  3. Then Option 1 for SIM Activation.
  4. Enter your SIM Number and Self Service PIN.

Tips to get you set up with your new phone

Instant live chat support on the My Vodafone app

Keep track of your usage on the My Vodafone app

Get instant access to your plan allowance, real time data usage and live chat.

iPhone app

Android app


Check out our interactive device guides

Simply select your phone model to get interactive set-up instructions.

Device guides