These are the tariffs and price list for the Vodafone At Home service as provided to ex-BT customers who migrated to a Vodafone At Home equivalent of their BT service.
All rates are in cents per minute, including VAT.
| Talk | Talk Offpeak | Talk Anytime | |
|---|---|---|---|
| Local & national | 3.87c | 3.87c | Included |
| Irish mobile | 21.44c | 21.44c | 21.44c |
| Irish mobile with Call Mobile | 14.36c | 14.36c | 14.36c |
| UK | 8.16c | 5.1c | Included |
| UK non-geographic/mobile | 29.24c | 29.6c | 29.6c |
| Europe* | 12.24c | 12.24c | 12.24c |
| USA & Canada | 8.16c | 5.1c | 5.1c |
| Australia & NZ* | 56.13c | 56.13c | 56.13c |
| World A* | 48.99c | 48.99c | 48.99c |
| World B* | 81.66c | 81.66c | 81.66c |
| World C* | 132.7c | 132.66c | 132.7c |
| Talk | Talk Offpeak | Talk Anytime | |
|---|---|---|---|
| Local & national | 1.28c | Included | Included |
| Irish mobile | 13.78c | 13.78c | 13.78c |
| Irish mobile with Call Mobile | 9.23c | 9.23c | 9.23c |
| UK | 8.16c | Included | Included |
| UK non-geographic/mobile | 24.49c | 24.49c | 24.99c |
| Europe* | 8.16c | 8.16c | 8.16c |
| USA & Canada | 8.16c | 5.1c | 5.1c |
| Australia & NZ* | 8.16c | 8.16c | 8.16c |
| World A* | 30.62c | 30.62c | 30.62c |
| World B* | 71.44c | 71.44c | 71.44c |
| World C* | 71.44c | 71.44c | 71.44c |
A surcharge of 30.62c per minute applies for calls to mobile numbers in these countries.
Peak time applies: 7am – 7pm Monday to Friday. Offpeak time applies: 7pm – 7am Monday to Friday, 7pm Friday to 7am Monday.
A call setup charge of 6.61c applies for all call types listed above (except those included in Talk Offpeak and Talk Anytime packages or otherwise indicated above).
Calls are rounded up to the nearest minute.
Non Geographic numbers are not included in Talk Offpeak and Talk Anytime packages.
Europe prices refer to near- and mid-Europe. Calls to Northern Ireland using the 048 prefix only are charged at the national rate.
| Call type | Service type | Per call charge | Minimum call charge | Peak | Off peak |
| 11811 | Directory Enquiries | €0.0000 | €0.9107 | €0.2467 | €0.2467 |
| 11818 | Directory Enquiries | €0.0000 | €1.6112 | €0.6730 | €0.6730 |
| 11850 | Directory Enquiries | €1.0064 | €0.0000 | €0.2541 | €0.2541 |
| 11888 | Directory Enquiries | €0.0000 | €0.0000 | €0.3075 | €0.3075 |
| 11860 | Directory Enquiries | €1.5887 | €0.0000 | €0.6099 | €0.6099 |
| 11890 | Directory Enquiries | €0.0000 | €0.9213 | €0.2227 | €0.2227 |
| 1512 | Premium Rate | €0.2530 | €0.0000 | €0.0000 | €0.0000 |
| 1513 | Premium Rate | €0.6074 | €0.0000 | €0.0000 | €0.0000 |
| 1514 | Premium Rate | €0.7591 | €0.0000 | €0.0000 | €0.0000 |
| 1515 | Premium Rate | €1.0123 | €0.0000 | €0.0000 | €0.0000 |
| 1516 | Premium Rate | €1.5184 | €0.0000 | €0.0000 | €0.0000 |
| 1517 | Premium Rate | €2.0246 | €0.0000 | €0.0000 | €0.0000 |
| 1518 | Premium Rate | €3.0371 | €0.0000 | €0.0000 | €0.0000 |
| 1520 | Premium Rate | €0.0661 | €0.0000 | €0.1518 | €0.1518 |
| 1530 | Premium Rate | €0.0661 | €0.0000 | €0.3340 | €0.3340 |
| 1540 | Premium Rate | €0.0661 | €0.0000 | €0.6074 | €0.6074 |
| 1550 | Premium Rate | €0.0661 | €0.0000 | €0.9416 | €0.9616 |
| 1559 | Premium Rate | €0.0661 | €0.0000 | €0.7491 | €0.7491 |
| 1560 | Premium Rate | €0.0661 | €0.0000 | €1.2655 | €1.2655 |
| 1570 | Premium Rate | €0.0661 | €0.0000 | €1.7716 | €1.7716 |
| 1580 | Premium Rate | €0.0661 | €0.0000 | €2.4296 | €2.4296 |
| 1590 | Premium Rate | €0.0661 | €0.0000 | €2.9359 | €2.9359 |
| 1598 | Premium Rate | €0.0661 | €0.0000 | €2.0246 | €2.0246 |
| 1599 | Premium Rate | €0.0661 | €0.0000 | €3.0371 | €3.0371 |
| 1800 | Freephone | €0.0000 | €0.0000 | €0.0000 | €0.0000 |
| 1850 | Shared rate fixed tariff | €0.0676 | €0.0000 | €0.0000 | €0.0000 |
| 1890 | Shared rate fixed tariff | €0.0661 | €0.0000 | €0.0371 | €0.0128 |
| 0818 | National Call Service | €0.0661 | €0.0000 | €0.0870 | €0.0526 |
| 076 | VOIP | €0.0661 | €0.0000 | €0.0387 | €0.0128 |
| 0700 | Personal Numbering | €0.0661 | €0.0000 | €0.0870 | €0.0525 |
| 082 | Eirpage | €0.0526 | €0.0000 | €0.0526 | €0.0133 |
| 08224 | Eirpage Charged Access | €0.3226 | €0.0000 | €0.0000 | €0.0000 |
| 1191 | Speaking Clock | €0.0000 | €0.0000 | €0.0526 | €0.0131 |
| 1891 | Internet - Local PoP | €0.0661 | €0.0000 | €0.0206 | €0.0103 |
| 1892 | Internet - 1892 | €0.0661 | €0.0000 | €0.0537 | €0.0132 |
| 190X | Customer Service | €0.0000 | €0.0000 | €0.0000 | €0.0000 |
| 112 call | Emergency Calls | €0.0000 | €0.0000 | €0.0000 | €0.0000 |
| 999 call | Emergency Calls | €0.0000 | €0.0000 | €0.0000 | €0.0000 |
| Satellite | Inmarsat, EMSAT, Iridium | - | €0.0414 | €5.6223 | €5.6223 |
| 082/08221 | eirpage | - | €0.0386 | €0.0386 | €0.0257 |
| 08224 | eirpage | €0.3226 | - | - | - |
| Calling Features | Connection Charge € | Monthly Charge € | Cancellation Charge € | Call Charge |
| Call Forwarding | €0.3040 | €0.0000 | €0.1515 | The appropriate standard call charges will apply to the call forwarded portion of the call |
| Number Diversion (Exchange Set Up) | €36.30 | €10.21 | €0.00 | The appropriate standard call charges will apply to the call forwarded portion of the call |
| Number Diversion (Customer Set Up) | €36.30 | €2.61 | €0.00 | The appropriate standard call charges will apply to the call forwarded portion of the call |
| Call Waiting | €0.00 | €0.00 | €0.00 | |
| Three Way Calling | €0.00 | €0.00 | €0.00 | Normal charge for each element of 3 way call |
| Abbreviated Calling | €0.1459 | 0.0000 | €0.1459 | Appropriate call charges apply |
| Hotline Service | €0.00 | €0.00 | €0.00 | Appropriate call charges apply |
| Mailbox | €0.00 | €1.45 | €0.00 | |
| Call Answering (mailbox) | €0.00 | €2.20 | €0.00 | |
| Call Answering (mailbox) Extra | €0.00 | €2.20 | €0.00 | |
| Family Mailbox | €0.00 | €2.20 | €0.00 | |
| Caller Display | €0.00 | €0.00 | €0.00 | |
| 1471 Caller Return | €0.06 | €0.00 | €0.00 | Appropriate call charges apply |
| Reminder Call | €0.4400 | setup charge | €0.0000 | €0.1500 |
| Caller Display | €0.00 | €0.00 | €0.00 | |
| Call Waiting | €0.00 | €0.00 | €0.00 | |
| Calling Line Identification Presentation (CLIP) | €0.00 | €0.00 | €0.00 | |
| Calling Line Identification Restriction (CLIR) | €0.00 | €0.00 | €0.00 |
| Call Barring Charges | Connection | Monthly |
|---|---|---|
| Outward service barred | €24.59 | €5.01 |
| Inward service barred | €24.59 | €3.34 |
| PRS+ISD+XCH+STD Barred | €24.59 | €3.34 |
| PRS+ISD+XCH Barred | €24.59 | €3.34 |
| PRS+ISD Barred | €24.59 | €3.34 |
| PRS+Mobile Barred | €24.59 | €3.34 |
| PRS Barred | €0.00 | €0.00 |
| Equipment | Connection | Monthly |
| Telephone Handset | € - | € 2.77 |
| Extension (up to 200m) | No longer available | € 2.85 |
| Extension (Additional 200m up to 800m) | No longer available | € 1.71 |
| Extension (Additional 200m over 800m) | No longer available | € 2.12 |
| Acoustic Hood | € - | € 2.83 |
| Ampliphone | € 24.59 | € 1.14 |
| Hooter | € 24.59 | € 3.98 |
| Key & Lamp Unit per unit | No longer available | € 5.12 |
| Lamp Signalling Equipment | No longer available | € 1.84 |
| Secretarial Plinth with extensions | No longer available | € 2.98 |
| Secretarial System 2/6/2 - per set (existing installations only) | No longer available | € 14.07 |
| Meter | No longer available | € 3.36 |
| Switches as connecting apparatus | No longer available | € 0.44 |
| Watch Receivers | No longer available | € 0.34 |
| Other Services | Charge Inc. VAT | Charge Description |
| Temporary Out Of Service | €22.13 | Reconnection Charge |
| Change of Telephone Number | €16.79 | Charge per number change |
| Alarm Clock Call | €1.15 | Manual (Booking Fee) |
| €0.44 | Automatic (Booking Fee) | |
| €0.14 | Automatic Cancellation Charge) | |
| 1191 Speaking Clock | - | Charge as per local call |
| Short Messaging Service (SMS) | ||
| SMS Fixed line to Fixed line | 8c (all times) | per event |
| SMS Fixed line to Mobile | 10c (all times) | per event |
| SMS Fixed to International | 10c (all times) | per event |
| Wireless Modem | Standard charge €79.99 |
|---|---|
| Disconnection | If the customer terminates the contract after expiry of the cooling-off period, but during the minimum term, the customer shall be required to pay a fee equal to the monthly commitment multiplied by the remaining months of the minimum term |
| Service Upgrade | €0.00 |
| Service Downgrade | €25.00 |
| PC Protection (1 licence) | Free for the first 3 months, followed by €3.99 per month |
| PC Protection (3 licence) | Free for the first 3 months, followed by €8.99 per month. |
| Paper Bill | From 1st September 2010, Vodafone reserves the right to charge €2.00 per bill on packages that include a Fixed Broadband product. |
| Paper copies of Bills | €2.00 per bill copy provided at the Customer’s request. |
| Direct debit failure | €5.00 per direct debit failure, where such failure is not attributable to Vodafone. |
| Late Payment Fee | €10.00 per event |
From 1st September 2010, all Vodafone At Home bundles will include a monthly usage allowance, defined as the combined download + upload usage. In the event that, in any given month, the customer exceeds the monthly usage allowance for their chosen broadband Package, Vodafone shall be entitled to charge the customer €1.00 per GB (or part thereof) for any additional capacity usage.
If you have a Vodafone At Home bundle and move your fixed broadband to another operator your bundle will move to our Home Phone package.
Talk Offpeak packages include free fixed to fixed local and national offpeak* calls for up to 60 minutes per call. For maximum savings, in the 59th minute hang up and re-dial. Charging will commence after 60th minute.
Talk Offpeak packages include free fixed offpeak* calls to any Vodafone Ireland mobile number. A total monthly usage cap of 200 minutes applies for this service. The maximum call length for a single free call within the monthly 200 minutes usage is 60 minutes. Charging will commence after 60th minute.
Talk Anytime packages include fixed to fixed local and national anytime calls for up to 60 minutes per call. For maximum savings, in the 59th minute hang up and re-dial. Charging will commence after 60th minute.
Talk Anytime packages include free fixed anytime calls to 3 customer-nominated Vodafone Ireland mobile numbers. A total monthly usage cap of 200 minutes applies for this service. The maximum call length for a single free call within the monthly 200 minutes usage is 60 minutes. Charging will commence after 60th minute. Changes to the nominated mobile numbers take effect after the following bill date.
The Customer may use the Services for consumer, domestic and/or personal purposes or in the course of a trade, business or profession which involves the participation of no more than three (3) individuals (or employees). The service may not be used for peer to peer data usage.
* Offpeak is 7pm to 7am Monday to Friday, and all weekend. Weekend is 7pm Friday to 7am Monday.