Welcome to Vodafone At Home

Congratulations!

If you're seeing this page, then you're connected to the internet with Vodafone.

This welcome guide has all the information you need to make sure everything goes smoothly for you. So take a look below before you start browsing and enjoying the benefits of always-on broadband.

1. Your bill

When you receive your first bill, you'll notice that it includes broadband and landline charges. (If you're also a Vodafone Pay Monthly customer as well, you'll receive a separate bill for your mobile charges.)

Vodafone At Home services are charged in advance, so your first bill will probably be more than you expect because it includes charges for the first two months. After that, your bill will return to normal.

2. Taking advantage of our online services

Our online services make it easy to manage your Vodafone At Home account online. Here’s what you can do:

• View your bills and usage
• Report a fault
• Query a bill
• Change your details

How to access your account

• First time user?
  Register for My Vodafone At Home...
• Already registered?
  Sign in to My Vodafone At Home...

3. Getting help

If you're having trouble with your broadband or landline connection, our expert Customer Care team is on hand to help.

Just ring us for free on 1907 (Pay Monthly customers) or 1800 20 87 87 (Prepay customers) and we'll answer any queries you have.

Are you a new Vodafone mobile customer?

If you're also new to the Vodafone mobile network, be sure to check out our tips on how to make the most of your Vodafone Pay Monthly phone.