Vodafone at Home charges
Tariffs and price list for the Vodafone at Home service.
Rates are in cents per minute and include VAT.
Home phone rates
| Call type | Anytime |
|---|---|
| Irish mobile | 20.33c |
| UK fixed lines | 9.15c |
| UK mobile | 29.48c |
| Europe fixed lines | 35.58c |
| Europe mobile | 76.24c |
| East Europe fixed lines | 45.74c |
| East Europe mobile | 90.47c |
| USA & Canada fixed lines | 9.15c |
| USA mobile | 9.15c |
| Canada mobile | 29.36c |
| Australia and NZ fixed lines | 45.74c |
| Australia and NZ mobile | 90.47c |
| Rest of the world fixed lines | 86.40c |
| Rest of the world mobile | 147.4c |
- UK -- United Kingdom
- Europe -- Andorra, Austria, Belarus, Belgium, Cyprus (excl. Cyprus (Turkey)), Denmark, Faroe Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Iceland, Italy, Liechtenstein, Luxembourg, Macedonia, Malta, Moldova, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, Turkey, Ukraine & Vatican
- East Europe -- Albania, Bosnia, Bulgaria, Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Montenegro, Poland, Romania, Serbia, Slovakia & Slovenia
- USA & Canada -- United States of America & Canada
- Australia & NZ -- Australia & New Zealand
- Rest of the world -- Rest of the world (excl. Azores, Canary Islands, Cuba Guantanamo Bay, Kazakhatan, Midway Islands, Wake Island, Yugoslavia and Zaire for which the charge is 86.05c for fixed lines; and excl. Eritrea Mobile, Kazakhatan Mobile, Korea North Mobile, Turkmenistan Mobile, Yugoslavia Mobile and Zaire Mobile for which the charge is 146.79c for mobiles)
All calls include a setup fee of 6.61c (incl VAT) unless stated otherwise.
Other call charges
| Call type | Per-call charge (cent) | Min call charge (cent) | Peak (cent) | Off peak (cent) | Weekend (cent) |
|---|---|---|---|---|---|
| Local and national | 6.61 | 0.00 | 3.85 | 1.27 | 1.27 |
| 11811 | 0.00 | 125.00 | 150.00 | 150.00 | 150.00 |
| 11818 | 0.00 | 162.00 | 162.00 | 162.00 | 162.00 |
| 11850 | 0.00 | 288.00 | 150.00 | 150.00 | 150.00 |
| 11860 | 0.00 | 288.00 | 162.00 | 162.00 | 162.00 |
| 11890 | 0.00 | 113.00 | 80.31 | 80.31 | 80.31 |
| 11888 | 0.00 | 81.00 | 81.00 | 81.00 | 81.00 |
| 076 (VOIP) | 6.61 | 0.00 | 3.85 | 1.27 | 1.27 |
| 1512 | 0.00 | 50.00 | 0.00 | 0.00 | 0.00 |
| 1513 | 0.00 | 70.00 | 0.00 | 0.00 | 0.00 |
| 1514 | 0.00 | 90.00 | 0.00 | 0.00 | 0.00 |
| 1515 | 0.00 | 120.00 | 0.00 | 0.00 | 0.00 |
| 1516 | 0.00 | 180.00 | 0.00 | 0.00 | 0.00 |
| 1517 | 0.00 | 250.00 | 0.00 | 0.00 | 0.00 |
| 1518 | 0.00 | 350.00 | 0.00 | 0.00 | 0.00 |
| 1520 | 0.00 | 6.70 | 30.00 | 30.00 | 30.00 |
| 1530 | 0.00 | 6.70 | 50.00 | 50.00 | 50.00 |
| 1540 | 0.00 | 6.70 | 70.00 | 70.00 | 70.00 |
| 1550 | 0.00 | 6.70 | 120.00 | 120.00 | 120.00 |
| 1560 | 0.00 | 6.70 | 180.00 | 180.00 | 180.00 |
| 1570 | 0.00 | 6.70 | 240.00 | 240.00 | 240.00 |
| 1580 | 0.00 | 6.70 | 295.00 | 295.00 | 295.00 |
| 1590 | 0.00 | 6.70 | 350.00 | 350.00 | 350.00 |
| 700 | 6.61 | 0.00 | 33.03 | 33.03 | 33.03 |
| 0818 | 6.61 | 0.00 | 3.85 | 1.27 | 1.27 |
| 1850 | 6.61 | 0.00 | 0.00 | 0.00 | 0.00 |
| 1890 | 6.61 | 0.00 | 3.85 | 1.27 | 1.27 |
| 1891 | 6.61 | 0.00 | 3.85 | 1.27 | 1.27 |
| 1892 | 6.61 | 0.00 | 3.85 | 1.27 | 1.27 |
| 190X | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| 1904 | 0.00 | 0.00 | 0.00 | 0.00 | 0.00 |
| Satellite | 0.00 | 0.00 | 702.42 | 702.42 | 702.42 |
| 082/08221 | 6.61 | 0.00 | 3.85 | 1.27 | 1.27 |
| 8224 | 6.61 | 0.00 | 3.86 | 1.28 | 1.28 |
All calls include a setup fee of 6.61c (incl VAT) unless stated otherwise.
Call management services
| Service | Connection/ Setup | Monthly | Check | Cancellation | Call charge |
|---|---|---|---|---|---|
| Call forwarding | €0.29 | €0.00 | €0.14 | €0.00 | The appropriate standard call charges will apply to the call forwarded portion of the call |
| Number diversion service | €36.30 | €10.15 | €0.00 | €0.00 | The appropriate standard call charges will apply to the call forwarded portion of the call |
| Call waiting | €0.00 | €0.00 | €0.00 | €0.00 | |
| Three-way calling | €0.00 | €0.00 | €0.00 | €0.00 | Normal charge for each element of 3 way call |
| Abbreviated calling | €0.14 | €0.00 | €0.14 | €0.14 | |
| Hotline service | €0.00 | €0.00 | €0.00 | €0.00 | |
| Call answering | €0.00 | €1.46 | €0.00 | €0.00 | |
| Family Mailbox | €0.00 | €2.20 | €0.00 | €0.00 | |
| Caller display | €0.00 | €0.00 | €0.00 | €0.00 | |
| Ringback | €0.11 | €0.00 | €0.00 | €0.00 |
Call barring charges
| Charge | Connection | Monthly |
|---|---|---|
| Temporary off service | €24.58 | €0.00 |
| Outward service barred | €24.58 | €4.61 |
| Freefone access | €24.58 | €3.06 |
| Inward service barred | €24.58 | €3.99 |
| PRS+ISD+XCH+STD barred | €24.58 | €3.99 |
| PRS+ISD+XCH barred | €24.58 | €3.99 |
| PRS+ISD barred | €24.58 | €3.99 |
| PRS+mobile barred | €24.58 | €3.99 |
| PRS barred | €0.00 | €0.00 |
Other charges
| Wireless Modem | Standard charge €79.99 |
|---|---|
| Connection | €30.00 (promotional price €0.00) |
| Landline connection | €50.00 (promotional price €0.00) |
| Disconnection | If the customer terminates the contract after expiry of the cooling-off period, but during the minimum term, the customer shall be required to pay a fee equal to the monthly commitment multiplied by the remaining months of the minimum term. |
| Service Upgrade | €0.00 |
| Service Downgrade | €25.00 |
| PC Protection (1 licence) | Free for the first 3 months, followed by €3.99 per month. |
| PC Protection (3 licence) | Free for the first 3 months, followed by €9.14 per month. |
| Paper bill | €2.00 per bill. Vodafone reserves the right not to apply this charge to packages provided prior to 01 September 2010 that do not include a fixed broadband service. |
| Paper copies of bills | €2.00 per bill copy, provided at the Customer's request. |
| Direct debit failure | €5.00 per direct debit failure, where such failure is not attributable to Vodafone. |
| Late payment fee | €10.00 per event. |
Line rental only
| Service | Monthly price |
|---|---|
| Vodafone Talk | €25 |
Vodafone Talk includes line rental only, All calls are charged at standard Vodafone At Home rates.
Broadband only
| Service | Monthly price |
|---|---|
| Value broadband | €40.66 |
| Ideal broadband | €48.00 |
| Ultimate broadband | €55.00 |
Vodafone’s Broadband Only services apply where an existing Vodafone At Home customer transfers their landline to another operator. The customer will continue to be charged for the Broadband Only service until a written instruction to cease the service is received by Vodafone.
Miscellaneous
From 1st September 2010, all Vodafone At Home bundles will include a monthly usage allowance, defined as the combined download + upload usage. In the event that, in any given month, the customer exceeds the monthly usage allowance for their chosen broadband Package, Vodafone shall be entitled to charge the customer €1.00 per GB (or part thereof) for any additional capacity usage.
Customers of Vodafone At Home Talk Offpeak / Anytime + a fixed broadband service (Value / Ideal / Ultimate Broadband) who transfer their fixed broadband to another operator your bundle, will move to the equivalent Vodafone At Home Talk Offpeak / Anytime package.
If a customer orders a fixed broadband service (Value / Ideal / Ultimate Broadband) from Vodafone, and the specified landline becomes ineligible for fixed broadband, then the customer will be activated on to the relevant Talk bundle (Talk / Talk Offpeak / Talk Anytime).
If a customer orders a fixed broadband service (Value / Ideal / Ultimate Broadband) from Vodafone as part of a landline connection or reconnection order, Vodafone cannot guarantee availability of the fixed broadband service until the landline has been reconnected. The customer will be liable for the relevant Talk bundle (Talk / Talk Offpeak / Talk Anytime) from the date on which the landline is connected or reconnected.
Talk Offpeak packages include free fixed to fixed local and national offpeak* calls for up to 60 minutes per call. For maximum savings, in the 59th minute hang up and re-dial. Charging will commence after 60th minute.
Talk Offpeak packages include free fixed offpeak* calls to any Vodafone Ireland mobile number. A total monthly usage cap of 200 minutes applies for this service. The maximum call length for a single free call within the monthly 200 minutes usage is 60 minutes. Charging will commence after 60th minute.
Talk Anytime packages include fixed to fixed local and national anytime calls for up to 60 minutes per call. For maximum savings, in the 59th minute hang up and re-dial. Charging will commence after 60th minute.
Talk Anytime packages include free fixed anytime calls to 3 customer-nominated Vodafone Ireland mobile numbers. A total monthly usage cap of 200 minutes applies for this service. The maximum call length for a single free call within the monthly 200 minutes usage is 60 minutes. Charging will commence after 60th minute. Changes to the nominated numbers take effect after the following bill date.
The customer may use these services for consumer, domestic and/or personal purposes or in the course of a trade, business or profession which involves the participation of no more than three (3) individuals (or employees).
All new customers, upgrades and customers signing up to promotional offers from 19 May 2012 onwards will be charged on a per minute basis.
* Offpeak is 7pm to 7am Monday to Friday, and all weekend. Weekend is 7pm Friday to 7am Monday.
© 2013 Vodafone Ireland Limited, registered in Ireland (company number 326967) Registered office: Mountainview, Central Park, Leopardstown, Dublin 18. VAT registration number: IE6346967G.
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