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Steps to take if you are concerned

We want to continue to provide useful and relevant information to those members of the public who may have concerns. These include making all relevant information accessible on Vodafone’s global and national websites, as well as in our stores, and via call centres.

If you are concerned about the health effects of mobile phones or masts we suggest that the World Health Organisation’s guidance on the subject may be helpful. The WHO concludes that the current scientific research indicates that exposure to radio frequency fields such as those emitted by mobile phones and masts, is unlikely to cause any adverse health effects.

The WHO states that on the basis of present scientific information there is no indication that there is a need for special precautions for use of mobile phones. However, if you are worried and you personally want to take precautionary measures, the WHO suggests you might wish to use a “hands free” device to keep mobile phones away from the head and body; or limit the length of calls.

Mobile phones have been with us for 20 years. The majority of experts who study mobile phones, masts and health have suggested no changes to their current behaviour when it comes to people using mobile phones or living and working in the area close to base stations.